Shipping & Delivery cost
When will I receive my order in the Netherlands?
Delivery time:
Monday through Friday ordered before 10:00 am, is same-day delivery with Trunkrs (only NL & BE)
Friday after 10:00 to 15:30 ordered, Saturday in home. (Netherlands & Belgium)
Orders for home delivery, placed on Saturday and Sunday will be delivered on Monday. (Trunkrs)
Would you prefer to pick up your order at a DPD / GLS collection point? Choose this option during the ordering process
Did you place an order from an EU country other than the Netherlands or Belgium? The shipping information will follow through e-mail. More information you will find in the table down here.
Delivery costs:
Orders with a value starting from €75,- will be shipped free of charge within the Netherlands and Belgium. If the order value is under €75,- a shipping fee of €5,95 will be applicable for the Netherlands and Belgium. Rest of world orders are applicable to a minimum of €9,95 shipping fees. The fees vary per country and can be calculated in the table below. After placing an order, you will receive an email containing your order details including the track & trace code for your package. Our warehouse is located in the Netherlands. Normally, shipping from the Netherlands to other EU county's takes 3-5 days. Scandinavian countries can take 3-7 days. Below, you can check the shipping time for each country. If your country is not in the list, please contact us.
Country | Delivery time | Under a order amount | Code | Free shipping for all orders over |
| The Netherlands | 1 | € 5,95 | EU | € 75,00 |
| Belgium | 1-2 | € 5,95 | EU | € 75,00 |
| Luxembourg | 4-6 | € 5,95 | EU | € 75,00 |
| Germany | 1-2 | € 6,95 | EU | € 75,00 |
| Denmark | 2-3 | € 9,95 | EU-0 | € 75,00 |
| Austria | 2-4 | € 9,95 | EU-0 | € 75,00 |
| Estonia | 4-6 | € 14,95 | EU-1 | € 200,00 |
| France | 2-3 | € 14,95 | EU-1 | € 75,00 |
| Hungary | 3-5 | € 14,95 | EU-1 | € 75,00 |
| Ireland | 2-3 | € 14,95 | EU-1 | € 75,00 |
| Italy | 3-5 | € 14,95 | EU-1 | € 200,00 |
| Latvia | 3-6 | € 14,95 | EU-1 | € 200,00 |
| Lithuania | 4-6 | € 14,95 | EU-1 | € 200,00 |
| Monaco | 2-4 | € 14,95 | EU-1 | € 75,00 |
| Poland | 2-5 | € 14,95 | EU-1 | € 75,00 |
| Portugal | 3-5 | € 14,95 | EU-1 | € 75,00 |
| Slovenia | 3-5 | € 14,95 | EU-1 | € 200,00 |
| Slovakia | 3-5 | € 14,95 | EU-1 | € 200,00 |
| Spain | 3-5 | € 14,95 | EU-1 | € 200,00 |
| Czech Republic | 3-5 | € 14,95 | EU-1 | € 75,00 |
| Sweden | 2-4 | € 14,95 | EU-1 | € 75,00 |
| Bulgaria | 4-7 | € 19,95 | EU-2 | € 200,00 |
| Cyprus | 4-7 | € 19,95 | EU-2 | € 200,00 |
| Finland | 2-4 | € 19,95 | EU-2 | € 200,00 |
| Greece | 3-6 | € 19,95 | EU-2 | € 200,00 |
| Croatia | 5-8 | € 19,95 | EU-2 | € 200,00 |
| Romania | 4-7 | € 19,95 | EU-2 | € 200,00 |
| United Kingdom | 2-3 | € 19,95 | EU-2 | € 200,00 |
| Andorra | 2-3 | € 44,95 | EU-3 | € 400,00 |
| Faroe Islands | 2-3 | € 44,95 | EU-3 | € 400,00 |
| Gibraltar | 4-6 | € 44,95 | EU-3 | € 400,00 |
| Kosovo | 7-9 | € 44,95 | EU-3 | € 400,00 |
| Liechtenstein | 3-4 | € 44,95 | EU-3 | € 400,00 |
| Malta | 4-6 | € 44,95 | EU-3 | € 400,00 |
| Moldavia | 6-10 | € 44,95 | EU-3 | € 400,00 |
| Montenegro | 5-7 | € 44,95 | EU-3 | € 400,00 |
| Norway | 2-4 | € 44,95 | EU-3 | € 400,00 |
| San Marino | 3-5 | € 44,95 | EU-3 | € 400,00 |
| Turkey | 5-8 | € 44,95 | EU-3 | € 400,00 |
| Vatican CITY | 4-5 | € 44,95 | EU-3 | € 400,00 |
| Switzerland | 2-3 | € 44,95 | EU-3 | € 400,00 |
| Albania | 8-15 | € 44,95 | EU-3 | € 400,00 |
| Bosnia and Herzegovina | 4-9 | € 59,95 | EU-4 | € 600,00 |
| Iceland | 3-5 | € 59,95 | EU-4 | € 600,00 |
| North Macedonia | 5-8 | € 44,95 | EU-4 | € 400,00 |
| Serbia | 5-7 | € 44,95 | EU-4 | € 600,00 |
| Armenia | 10-12 | € 109,95 | EU-5 | € 1.000,00 |
| Azerbaijan | 5-10 | € 109,95 | EU-5 | € 1.000,00 |
| Georgia | 5-12 | € 109,95 | EU-5 | € 1.000,00 |
Note: Orders to pickup points of ''MYPUP'' will be delivered there by GLS. Trunkrs cannot be chosen for this.
Deposit permission:
We advise our customers not to use this. If the package is lost, both Hismith and the carrier are NOT liable.
If your destination is not in the table, please contact us for a price and delivery time.
* For non eu countries
The shipment is provided by us with the necessary customs forms, the customs and clearance costs are for the account of the recipient.
For our Belgian customers:
Monday to Friday ordered before 16:00, next day delivery. Delivery between 09:00 - 21:00. Ordered on Saturday and Sunday, delivered on Tuesday. Advice to our Belgian customers to order at www.hismith.be Here you can also choose pick-up points in Belgium.
Postage costs:
Within the Netherlands and Belgium, we ship your order free of charge from €75. Under an order amount of €75,- €5.95 or €7.95 for Premium delivery (the Netherlands & Belgium) will be charged in shipping costs. For the rest of the world, the shipping costs depend on each country, often it is free shipping above a certain amount. This can differ per country. You can calculate this on the order page. Fill in all the asked information, and then you will see the price for shipping. After placing an order, you will receive an e-mail from us with the details of your order. You will usually receive the Track & Trace code of the carrier that will deliver the order towards the end of the afternoon. Normally, shipping from the Netherlands to other EU country's takes 3-5 days. Scandinavian countries can take 3-7 days. Down here, you can check the shipping time for each country. If your country is not in the list, please contact us.
Discrete shipping. No details on the package.
We ship orders as discreetly as possible. The sender is RGC Fulfillment Company. Your package is always without printing and for this reason it is not possible for others to see what is in the package. This makes ordering from Hismith® as anonymous and discreet as possible.
Product not in stock.
Unfortunately, it is possible that the item you wish to order is not in stock. The products on our website will always indicate whether it is in stock or not. However, in the unlikely event that a product is not in stock even though the website says that the item is in stock, our customer service team will contact you and will try our best to deliver the product within 5 working days. In the case that you do not agree, your order will be cancelled and your payment refunded.
Orders placed outside the European Union
Hismith is not responsible for any costs arising with regards to import taxes or taxes not applicable within the EU. Costs incurred with regard to local taxes and regulations are entirely for the buyer. If you wish to know more about local taxes we advise you to contact your local customs prior to your order.
Did you know it is possible to pick up your order at our warehouse?
Picking up orders without an appointment is possible from Monday – Friday from 09:00 – 18:00. If you wish to pick up your order after 18:00 or in the weekend, please contact us and we will arrange for someone to help you. If you wish to get your product on the same day, we advise you to visit our showroom & warehouse in Zoeterwoude. Simply choose the option “Afhalen in ons warehouse” during the order process.
Delivery, Return and Visit Address:
Industrieweg 46-B
2382 NW
Zoeterwoude
Adjusted delivery / No delivery during the following (holiday) days 2024
New Year's Day: Monday 1 January 2024 (orders will be shipped from 2-1-2024)
Good Friday: Friday 29 March 2024
Easter (Easter Sunday and Easter Monday): Sunday 31 March and Monday 1 April 2024
King's Day: Saturday 27 April 2024
Liberation Day: Sunday 5 May 2024
Ascension Day: Thursday 9 May 2024
Pentecost (Whit Sunday and Whit Monday): Sunday 19 and Monday 20 May 2024
Christmas (Christmas Day and Boxing Day): Wednesday 25 and Thursday 26 December 2024